Privacy Policy

1. Introduction

Welcome to StudoKe ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at studoke.com.

By accessing or using our service, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Complete your profile
• Upload study materials or past papers
• Participate in chat or community features
• Contact us for support

This information may include:

• Name and email address
• University or college affiliation
• Course and year of study
• Profile picture (optional)
• Phone number (optional)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and features used
• Time and date of visits
• Referring website addresses

2.3 Academic Content

We collect and store academic materials you upload or share, including:

• Past papers and study notes
• Questions and answers in community forums
• Flashcards and study materials
• Comments and interactions with other users

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service: Create and manage your account, deliver requested content, and facilitate communication with other students
• Personalize your experience: Recommend relevant study materials, suggest connections with students in similar courses, and customize content based on your preferences
• Improve our platform: Analyze usage patterns, identify bugs, and develop new features and functionality
• Communicate with you: Send updates, notifications, support messages, and important service announcements
• Ensure security: Monitor for suspicious activity, prevent fraud, and maintain the safety of our community
• Comply with legal obligations: Respond to legal requests and protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure storage: Your data is stored on secure servers with restricted access
• Authentication: We use secure password hashing and optional two-factor authentication
• Regular audits: We conduct security assessments to identify and address vulnerabilities
• Access controls: Only authorized personnel have access to user data, and only when necessary

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our security practices.

5. Your Privacy Rights

Under Kenyan data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data portability: Request your data in a structured, machine-readable format
• Withdraw consent: Withdraw consent for data processing where applicable
• Object: Object to certain types of data processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in between sessions
• Analyze site traffic and usage patterns
• Deliver relevant content and recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may limit some functionality of our service.

7. Third-Party Services

We may use third-party service providers to help us operate our platform, including:

• Analytics providers: To understand how users interact with our platform
• Cloud hosting: To store and process data securely
• Communication tools: To send emails and notifications
• Payment processors: To handle subscription payments (if applicable)

These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We do not share your personal information with third parties for their own marketing purposes.

8. Children's Privacy

Our service is designed for students aged 18 and above. We do not knowingly collect personal information from children under 18 without parental consent. If you are under 18, please do not provide any personal information without your parent or guardian's permission.

If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will:

• Delete or anonymize your personal information within 90 days
• Retain certain data if required by law or for legitimate business purposes
• Keep anonymized data for analytics and service improvement

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or through a prominent notice on our platform
• Give you the opportunity to review the changes before they take effect

Your continued use of our service after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: