Functions of Management

A full chapter on management as a social process responsible for the economical and effective planning and regulation of an enterprise in fulfilment of given purposes, and a dynamic process of activities common to every manager whatever the level. Distinguishes the operative functions such as marketing, finance and purchasing from the functions of management itself, works through planning as the determination of courses of action to achieve pre-set goals and an exercise in problem solving and decision making, and covers organisation, direction, coordination and control. Sets out the layers of management and the differences between small organisations with a single middle layer and large enterprises with senior and junior middle management, lists the duties of each level from executing plans and solving workers' grievances to supervising subordinates, arranging materials and machines and training, and ends on the knowledge a manager needs of reporting relationships and of the legal implications of areas such as sexual harassment.