Growing Leaders Programme Session 8: Problem Solving Techniques and Decision Making

Decision making and problem solving as the basic ingredients of leadership, with problem solving treated as a method and decision making as the process that leads to the right conclusion. Works the steps from identifying and defining the problem through generating and weighing solutions to implementing and following up on the chosen one, noting that a solution is often tried on a limited scale first to verify it is the best and that leaders must then carry it. Summarises the session on the point that whatever the problem, finding ways to solve it is a fundamental part of every leader's role, and that solving problems is a complex process that entails decision making.