Counselling: Types, the Qualities of a Counsellor, Listening Skills and the GATHER and SOLER Techniques

Counselling notes that begin with what counselling is and what it is not - advice-giving, judgement, emotional involvement or solving the client's problems. Directive, non-directive and eclectic counselling are set out with their proponents and compared side by side. It then covers the benefits of counselling, the cognitive, affective and behavioural changes to expect in the counselee, the qualities of an effective counsellor, active listening and the poor listening habits to avoid, and the situations that call for counselling. The closing slides give the GATHER steps, Gerard Egan's SOLER model and the stages of the counselling process.